Privacy Policy

Privacy Policy for Hire Hub

Effective Date: 2025

1. Who we are

Hire Hub (“we”, “us”, “our”) is a subscription-based recruitment service for entry-level staff targeting UK businesses, operated by Tiger Global as a subsidiary.

Registered address: Hive 365 Astute House, Wilmslow Road, Handforth, Cheshire, England, SK9 3HP
Email: [email protected]

We act as the data controller for personal data we collect about clients, candidates, and other contacts.

2. What this policy covers

This policy explains:

• The personal data we collect and process
• How and why we use that data
• Your rights regarding that data
• How we keep data secure and how long we retain it
• How we manage international transfers and third-party sharing
• How we update this policy

3. Personal data we collect

We may collect the following personal data:

• Contact details (name, email address, phone number, postal address)
• Candidate information (CV, employment history, education, eligibility to work, references)
• Subscription and billing details (company name, billing contact, payment records)
• Communications with us (emails, calls, forms)
• Website and cookie data from visits to our site

4. How we collect personal data

• Directly from you via our website, email, phone, or forms
• From third parties such as recruitment platforms or professional networks
• Automatically through cookies and analytics tools when you visit our website

5. How we use personal data

We process data to:

• Provide recruitment and subscription services
• Evaluate and place candidates for client businesses
• Manage billing and customer support
• Send service updates, offers, or marketing (with consent or legitimate interest)
• Comply with legal obligations (e.g. eligibility checks)
• Improve our website and services

Our lawful bases for processing include contract performance, legitimate interest, legal compliance, and consent.

6. Data sharing

We may share personal data with:

• Client businesses (for candidate placement)
• Service providers (hosting, analytics, payment processors)
• Recruitment and reference platforms
• Regulatory authorities if required by law

We do not sell or trade your personal data.

7. International transfers

If we transfer personal data outside the UK (for example, processing involving staff or partners in the Philippines), we will implement appropriate safeguards under UK GDPR.

8. Data retention

We keep data only as long as necessary:

• Candidate data: while active plus a defined period after inactivity
• Billing data: up to six years for legal and tax purposes
• Analytics data: anonymised or pseudonymised after use

9. Data security

We apply technical and organisational measures to protect personal data from unauthorised access, alteration, or loss. Access is restricted to authorised staff.

10. Your rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, email [email protected].
If unresolved, you can contact the Information Commissioner’s Office (ICO) in the UK.

11. Cookies

We use cookies for website functionality and analytics. You can adjust your browser settings to block or manage cookies. See our separate Cookie Policy for details.

12. Updates to this policy

We may amend this policy occasionally. Updates will be posted on our website, and continued use of our services indicates acceptance.

13. Contact us

For privacy or data concerns, contact:

Hire Hub
Hive 365 Astute House
Wilmslow Road, Handforth
Cheshire, England, SK9 3HP
Email: [email protected]